Open Finder, click Go (In the menu bar) > Computer.įind the PriviligedHelperTools folder. If you're trying to activate a one-time purchase of Office for Mac and you get the above error message, this is because your PriviligedHelperTools folder is incorrectly not accessible to your user account.įind out if your PriviligedHelperTools folder is not accessible: We’ve confirmed your purchase, but in order to activate you will need to download a version of Microsoft 365 for Mac from this Link' One-time purchase of Microsoft 365 for Mac confirmed, but still can't activate In the case of any of the above, follow the steps in Office for Mac repeatedly requesting keychain access to reset your keychain permissions. Other symptoms may be that you see Microsoft 365 for Mac repeatedly asking you to sign into your account or you receive an 'Authentication Expired' error. If you see repeated prompts to grant access to the keychain when starting an Microsoft 365 for Mac app, Office may have been moved to a location other than the default /Applications folder. Office keeps asking me to sign in / 'Authentication Expired' error To fix this issue, please follow the steps in Installation limit reached error when activating Office for Mac. Visit your account page to manage your settings and then return here to retry activation.' Note: To use Grammarly you will need to create an account, you can do this via the add-in once installed or via their website.Your account has been used to activate Office on the maximum number of computers allowed. You will then be able to open Grammarly by clicking on the icon. You will then receive a notification to say the add-in has been added, Click -> Got it -> Grammarly.Ĥ. When the Office Add-ins window has appeared, Click -> ADMIN MANAGED -> Grammarly -> Add.ģ. Staff - your email will be Open Microsoft Word then Click -> Insert -> Add-Ins -> My Add-ins.Ģ. Please ensure you are signed into Microsoft Word prior to trying to add the Grammarly Add-in. This will enable you to install the latest version if one is available.

To check for updates Click -> Help -> Check for Updates. You can check the version by opening Microsoft Word, move your cursor to the top of the screen and Click -> Word -> About Microsoft Word. Grammarly will work on macOS devices where the version of Microsoft Word is 2016 or later. Grammarly for macOS is not available for Microsoft Outlook. Note: This guide applies to staff who have an personal or managed MacBook Air, MacBook Pro or iMac device.

How to install word on mac